Shipping & Delivery Policy
Learn about our travel package delivery, confirmation timelines, and booking documentation shipping procedures.
Travel Package Delivery
All confirmed travel packages are delivered via email within 24 hours of successful payment. Your booking confirmation, itinerary details, and travel documents will be sent to the email address provided during registration.
Delivery Methods
We use secure digital delivery for all travel documents including e-tickets, hotel confirmations, and detailed itineraries. Physical documents (passport holders, travel guides) are shipped via registered courier within 3-5 business days at no additional cost.
Documentation Timeline
Digital documents: Within 24 hours of booking confirmation. Physical travel kits: 3-5 business days. Final reminders: Sent 7 days before your departure date with all essential information and last-minute details.
International Delivery
For international travelers, we ensure all documents reach you before your journey. Express shipping is available for rush bookings with a nominal fee. We work with trusted international couriers to ensure safe delivery to your doorstep.
Tracking Your Documents
Once your travel package is dispatched, you'll receive a tracking number via email. Track your shipment in real-time and get notifications at each milestone. Contact our support team for any delivery concerns.
Lost or Damaged Documents
If your travel documents don't arrive or arrive damaged, we'll resend them immediately at no cost. We maintain digital backups of all documents for such situations. Contact our support within 48 hours of the issue for immediate assistance.
Special Requests
Need documents delivered to a different address? Prefer physical copies over digital? Have timing constraints? Contact our support team at least 7 days before your departure, and we'll arrange special delivery accordingly.
Pre-Departure Support
We ensure all documentation reaches you with ample time before departure. If traveling within 7 days, digital delivery is prioritized. Our team works 24/7 to ensure you have everything needed for a smooth journey.
Questions About Delivery?
Our support team is here to help! Reach out at hello@wanderster.com or call +91 98765 43210 for any shipping-related inquiries.