Terms & Cancellation Policy
Last updated · March 2026
1. Booking & confirmation
A booking is confirmed only when we receive a signed booking form and the 25% advance payment. Seats are held on a first-come first-served basis. Any advance received before form submission may be refunded or held as credit.
2. Payments
Trip fees are quoted in INR. The balance 75% is due 30 days before the batch start date. Delayed balance payments may result in your seat being released, in which case cancellation policy applies.
3. Cancellation refunds
- 30+ days before departure: Full refund minus a ₹2,000 processing fee.
- 15–30 days: 50% refund.
- Under 15 days: Non-refundable. Transferable to a friend or a future batch of the same trip within 12 months.
- No-show: Non-refundable and non-transferable.
4. Trip changes by Wanderster
In case of natural events, permit rejections, or unavoidable circumstances, we reserve the right to modify the itinerary. If a batch is cancelled entirely by us, we will issue a full refund or credit valid for 18 months, at your choice.
5. Insurance & liability
Travel insurance is not included and is highly recommended. Wanderster is not liable for personal injury, loss of property, delays, or expenses arising from events outside our reasonable control.
6. Behaviour & group experience
Every traveller is expected to respect fellow travellers, local communities, and the environment. We reserve the right to remove any guest from a trip for behaviour that endangers the group or violates local law, without refund.
Questions? Reach us at hello@wanderster.in.
